So...not sure if this is the right section but I wanted to get some advice on how to handle a situation. I sold an item on eBay and shipped out the item over a month ago. Today, I got an email from the buyer telling me that he did not receive the item and wants me to respond and provide him with the toy or he is going to report me to eBay. For my protection I always get delivery confirmation on all my items, I was able to produce a tracking number to the buyer and I checked the USPS site and the item is showing delivered. This is the first time this issue has come up for me. Has anyone had to deal with this that might be able to give me advice on how to handle? thanks!