Hello. My job mostly consists of entering mail orders into our computer system, and also answering customer service emails. This of course means that I get to read some of the most incompetent, ignorant, irrational, and incoherent emails ever conceived by a bipedal creature. Here is an example of an email I have received: do you sell dog stuff That was it. No capitalization or punctuation or any other words. That was the exact email, word for word. People don't even search our website for what they are looking for. They don't check the customer service section of the website for any answers. They also don't click on the pictures or descriptions of items, then email us and complain that they can't add the item to their cart. (JUST CLICK ON IT, THE INTERNET IS MADE ENTIRELY OF CLICKING!!!) Sometimes it takes great patience and willpower to no write a response that actually details what I think of the person and their inability to function properly. I don't know how I do it. Another example; this one is not word for word, just a general idea of an email I see often: i sent in a mail order on 7/11 and was jsut wondering if you receved it Well, seeing as it was a mail order, and not a web order, I highly doubt your email address is in our system. And seeing as you didn't provide ANY FUCKING USEFUL INFORMATION in your email regarding your order, I am not going to be able to locate it. Seriously, all I need is your last name and zipcode!! Is that soooo hard???? Then of course people email and complain that we aren't hacker safe or that we gave a company their credit card info without their permission. Of course, what really happened is that they signed up for a cash back reward on their next order from a company many websites deal with called Reservation Rewards. They didn't read any of the supplied information and just saw "FREE MONEY" and kept clicking. I used to feel bad because I thought it was sort of underhanded. Then I ordered my TF tickets on Movietickets.com and the exact same offer popped up from RR. I realized just how obvious it is that it is something you are signing up for and must cancel within 30 days if you don't want to be charged $10 a month. There's no fine print, just clear details on how the website works and that you are agreeing to be charged once the 30 day free period is up. I could go on and on and on. And maybe I will.