Check your Japanese FE Prime preorders on BBTS...

Discussion in 'Transformers Toy Discussion' started by Hot Shot., Mar 25, 2012.

  1. Hot Shot.

    Hot Shot. Giving up on the fiction.

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    ...because they changed my Takara FE Bulkhead pre-order into one for the RID mold without any kind of email or notification. I know they did this for the Hasbro versions, but they never said anything about the Japanese releases.

    I'm posting this so (hopefully) no one gets a rude surprise when their order ships. I'm glad I checked on my order.

    Way to bait-and-switch, BBTS.
     
  2. wildfly

    wildfly Right notes. Wrong order.

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    Really? Sneaky.
     
  3. TrueNomadSkies

    TrueNomadSkies Airachnid's ratservant

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    Someone should totally e-mail them about this because it's gonna be a nightmare if they just end up shipping a different product in its place.
     
  4. J2DK

    J2DK Fan

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    That is odd. I got my preordered Bulkhead months ago. Was yours backordered or was it sitting in a pile of loot?
     
  5. Hot Shot.

    Hot Shot. Giving up on the fiction.

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    I had it pre-ordered/backordered since January or early February.

    The fact BBTS never got any to fill my order doesn't surprise me, since HLJ cancelled their pre-orders first. What bothers me is how BBTS quietly changed my order and would've let me keep believing I had a FE Bulkhead up until I got the shipping notification.

    And don't they have some kind of "store-credit only" refund policy? That makes it seem almost sinister. They could've sent me the wrong thing AND kept my money in the end.
     
  6. wildfly

    wildfly Right notes. Wrong order.

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    Yeah, anybody who's the victim of this should be sending them a very strongly worded email.
     
  7. TrueNomadSkies

    TrueNomadSkies Airachnid's ratservant

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    ... and preferably without insane amounts of profanity, because when we do that (and I KNOW this happened during the Fun Pub fiasco), all we end up doing is proving all of the koopas who call us manchildren right.

    Like, we're still manchildren either way, but you know.
     
  8. Knightdramon

    Knightdramon Hasbro LIES to the US

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    Quite possibly their notification e-mail is in your junk\spam folder.

    They did the same thing with my FE wave 1.5 figures, then changed it to RID wave 1. I got an email right away.

    And you can ask for the store credit to be refunded back to your credit\debit card in situations like these.
     
  9. Hot Shot.

    Hot Shot. Giving up on the fiction.

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    I checked. Nothing.

    They sent everyone that email, didn't they? Or did you get one specifically for your order?

    That's good to know, but there's still going to be a huge mess when all of these substitute orders get filled.
     
  10. Knightdramon

    Knightdramon Hasbro LIES to the US

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    Not sure, I believe that everybody with that wave on pre-order got an email that their order was switched around.

    Sometimes e-mail notifications from BBTS are out of whack, there are times I get a "shipped" notice and tracking says they shipped the items out two days later. This could be one of those things, in reverse...
     
  11. GogDog

    GogDog Logic's wayward son Veteran

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    I ordered my Takara FE Bulkhead in mid February and it shipped a few days later. You must have placed it after that, and they never got stock back in. They should have canceled your order though instead of flipping it and not telling you.
     
  12. Knightdramon

    Knightdramon Hasbro LIES to the US

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    Also, just for the record, my FE Bulkhead arrived on BBTS and was processed on the 7th of February. That was probably their last batch.
     
  13. iacon45

    iacon45 Missing: One Custom Title

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    I pre-ordered FE CJ, Bulkhead, and Vehicon a couple of days after the Hasbro FE cancellation announcement and got all three. As far as I know, I didn't know they re-opened any more FE pre-orders except for Megatron and Vehicon and Prime's been pre-order sold out for months now.
     

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