TRU frustrated me the other day. several weeks ago, I started my Christmas shopping. I saw a Keyboard in their sales, and I purchased it online, along with a poweradapter. A week before Black Friday, I returned the power adapter to make room on the credit card. No problem there. The proplem happened when I tried to return the keyboard itself a couple days ago. (Got a cheper keyboard in Target of Friday- good deal). Now, I was well within the boundaries of the policy, but they were only gonna give me store credit. They would NOT return the money to my credit card- even tho the've done it before and insisted they haven't. I showed them the receipt. At first, they denied it until I forced them to actually read it. Now, I am not talking about just a person behind the desk mind you- this was a few people. So, after reading it, they had no choice but to acknowlege that have had items returned to my card. So they had to call a manager. The manager notified them that purchases purchased online could be refunded back onto the credit card when returned. So, this is my story for others to take note of. Don't let them tell you that they can only issue store credit- it is YOUR money, and CAN get it back.