So yesterday I was like "Yay I found Primus" but then I brought it home and was transforming him and I realized that the gun on his arm wouldn't stay down I guess the spring was missing. So I returned it for another one. But anyway what happens to the broken Transformers? Are they sent back to the facotry fixed and repackaged? Sent to a liquidators? Or maybe Toys R' Us will just put all the twisties back on and resell him. I was just wondering what happens to all the defective toys or at least all the Transformers.