They just blew my expectations away! They going to replace one of my figures that arrived broken yesterday. Looks like I've found a new way to find the figures on my wish list. Are other online stores this awesome? Anyone have any recommendations? BBTS has impressed the hell out of me with this. When I buy figures at comic shops they usually just laugh in my face when I try to get some kind of service for stuff that ends up being broken right out of the box. So yeah, I'm really liking this whole online shopping thing so far!