BEWARE: Henkei QC Issues.

Discussion in 'Transformers Toy Discussion' started by GrimlockAutobot, Mar 28, 2008.

  1. GrimlockAutobot

    GrimlockAutobot Me No Bozo Me King!!

    Joined:
    Apr 17, 2007
    Posts:
    4,707
    News Credits:
    2
    Trophy Points:
    151
    Likes:
    +3
    Was looking at my Henkei Starscream last night and I noticed that he has two left legs!! (and i'm not using the old cliche that he can't dance either.)

    I got two left sides to the upper portion of his leg (the part that slides out during transformation)

    That leaves him with one knee that bends correctly and a "trick knee" that bends the opposite way.

    Don't get me wrong either, I still LOVE this version of Starscream and I think he is BY FAR superior to the Hasbro version. I HIGHLY recommend getting him if you don't already own him.

    It just kinda sucks because I got him at Big Bad Toy Store and he came from overseas so it's not like I got him at the local Walmart and I can just walk in and exchange him for being a defective item.

    I was able to do this with hasbrotoyshop.com I got a Ramjet missing a landing gear nipple and they exchanged him no questions asked even though he was open.

    So this is just a heads up....beware. Also, does anyone know off hand what Big Bad Toy Store's exchange/return policy is?
     
  2. Counterpunch?

    Counterpunch? Interior Renovator

    Joined:
    Apr 15, 2007
    Posts:
    4,334
    Trophy Points:
    177
    Likes:
    +37
    Ebay:
    Their return policy is pretty good actually.

    And my Henkei Grimlock had some bad chrome damage to him...
     
  3. kenm2474

    kenm2474 LORD DC TFW2005 Supporter

    Joined:
    Jun 7, 2004
    Posts:
    6,061
    Trophy Points:
    241
    Likes:
    +0
    I ran to double check mine and he is fine. Sorry to hear that man.
     
  4. Takeshi357

    Takeshi357 "Research"

    Joined:
    Apr 3, 2007
    Posts:
    4,545
    Trophy Points:
    172
    Likes:
    +19
    Hmmm...I have a feeling this is more like the case with Alt Kitty Ravage with his two feet of the same side (did not affect all toys; mine was fine) rather than Classics tank Megatron (did affect all the toys, but he was merely misassembled).
     
  5. ckhtiger

    ckhtiger old skool fool

    Joined:
    Feb 18, 2003
    Posts:
    6,318
    Trophy Points:
    232
    Likes:
    +3
    trust me, write to bbts and tell them what happened. I bet you'll be surprised what they say ;) 
     
  6. LigerPrime

    LigerPrime Well-Known Member

    Joined:
    Jul 20, 2002
    Posts:
    20,581
    News Credits:
    1
    Trophy Points:
    322
    Likes:
    +53
    Sorry to hear the bad news, bro. Why don't you write to BBTS as suggested?
     
  7. GrimlockAutobot

    GrimlockAutobot Me No Bozo Me King!!

    Joined:
    Apr 17, 2007
    Posts:
    4,707
    News Credits:
    2
    Trophy Points:
    151
    Likes:
    +3
    THANKS--already wrote them and I'm waiting to hear back.
     
  8. Bryan

    Bryan ΜΟΛΩΝ ΛΑΒΕ

    Joined:
    Sep 8, 2005
    Posts:
    9,020
    Trophy Points:
    211
    Likes:
    +0
    Fourthed or whatever on the BBTS suggestion.

    I know they have their issues, but customer service is not one of them.
     
  9. GrimlockAutobot

    GrimlockAutobot Me No Bozo Me King!!

    Joined:
    Apr 17, 2007
    Posts:
    4,707
    News Credits:
    2
    Trophy Points:
    151
    Likes:
    +3
    Just got my response from BBTS!! Let me be the first to say: BBTS IS ABSOLUTELY AMAZING!!

    I DEFINITELY recommend shopping at BBTS!! They were FAST and they handled my situation in the most perfect way possible.

    The prices may be a little higher than some other places but, the items you recieve are almost always in perfect shape and the way they handle customer service is worth a couple of extra dollars!!

    WAY TO GO BBTS!!
     
  10. Foster

    Foster Super Mod

    Joined:
    Mar 26, 2003
    Posts:
    32,059
    News Credits:
    7
    Trophy Points:
    312
    Likes:
    +11
    Now you have to update that cool sig of yours and get Blandscream swapped out for the Henkei!
     
  11. Socialvegetable

    Socialvegetable Wrecker

    Joined:
    Sep 19, 2007
    Posts:
    752
    News Credits:
    1
    Trophy Points:
    101
    Likes:
    +1
    My Screamer's paint job is less than perfect in a couple areas, but it's hard to tell, and I'm sure it's par for the course.
     
  12. GrimlockAutobot

    GrimlockAutobot Me No Bozo Me King!!

    Joined:
    Apr 17, 2007
    Posts:
    4,707
    News Credits:
    2
    Trophy Points:
    151
    Likes:
    +3

    I like that!! "Blandscream". The Hasbro version is definitely bland compared to the Takara version.

    First "Greenscream" and now "Blandscream". LOL
     
  13. ckhtiger

    ckhtiger old skool fool

    Joined:
    Feb 18, 2003
    Posts:
    6,318
    Trophy Points:
    232
    Likes:
    +3


    heh heh, sounds like they did for you what they did for me when I had some problems with a few toys. :) 
     
  14. lars573

    lars573 Well-Known Member

    Joined:
    Mar 29, 2007
    Posts:
    6,848
    Trophy Points:
    197
    Likes:
    +26
    Hasbro deco superior, Takara deco infirior![/Soundwave]
     
  15. Obvious Prime

    Obvious Prime Purple Repaint

    Joined:
    Jul 8, 2007
    Posts:
    3,325
    News Credits:
    3
    Trophy Points:
    172
    Likes:
    +3
    Who are you callin' inferior? No one would buy that uncrezimatic pore from hasbro! [/constucticons]


    Oh, and don't say I spelled uncrezimatic wrong. 'Cause you spelt inferior wrong. ;) 
     
  16. lars573

    lars573 Well-Known Member

    Joined:
    Mar 29, 2007
    Posts:
    6,848
    Trophy Points:
    197
    Likes:
    +26
    What do ya mean wrong! I used the Canadian spelling. yes that'll do :confused2 
     
  17. GrimlockAutobot

    GrimlockAutobot Me No Bozo Me King!!

    Joined:
    Apr 17, 2007
    Posts:
    4,707
    News Credits:
    2
    Trophy Points:
    151
    Likes:
    +3
    I don't want to make it seem like I'm attacking you because you certainly have a right to your opinion but, compare the Takara painted face to the Hasbro unpainted version and you'll NEVER look at the Hasbro one the same again!!

    Takara one is superior.....especially when you have it in-hand rather than looking at pics.
     
  18. planetjacker

    planetjacker Critters burn real good. TFW2005 Supporter

    Joined:
    May 6, 2004
    Posts:
    3,649
    News Credits:
    2
    Trophy Points:
    216
    Likes:
    +2
    Mines good. I love the paint aps on him, so much better than Hasbro's.
     
  19. GrimlockAutobot

    GrimlockAutobot Me No Bozo Me King!!

    Joined:
    Apr 17, 2007
    Posts:
    4,707
    News Credits:
    2
    Trophy Points:
    151
    Likes:
    +3
    Yeah I was still happy with my Henkei Starscream even though he had two left legs.....he's THAT good.....So good I was willing to overlook such a bad defect.

    Now let's hope Takara gets the rights to do their own versions of Skywarp (even though the Hasbro one is nearly flawless.) and dare I say Thundercracker.
     
  20. lars573

    lars573 Well-Known Member

    Joined:
    Mar 29, 2007
    Posts:
    6,848
    Trophy Points:
    197
    Likes:
    +26
    Cartoon accurate decos of G1 Starscream look shitty in toy form. TFC Starscream prooved it, Henkei SS comfirms it.
     

Share This Page