BBTS Sending Email To Cancel TF:United Orders

Discussion in 'Transformers News and Rumors' started by B-Fox, Oct 25, 2010.

  1. B-Fox

    B-Fox Mahoro de MAMBO!

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    Dunno if this should go here (Mods, feel free to move it to the proper place or delete it if need be) but I got the following email from BigBadToystore regarding the United figures UN-17 through UN-21. Any idea what this means?

    Maybe Joel and co don't want to end up with overstock of the Hasbro versions? I don't know why they'd suggest a customer get the cheaper version of the item instead of the more expensive one.
     
  2. Computer5

    Computer5 Well-Known Member

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    I'm guessing so that BBTS doesn't order a crapton of United figures just to have people cancel when the Hasbro versions pop out.
     
  3. shibamura_prime

    shibamura_prime Jumpin' Jellyfish! Super Mod

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    I don't think they have the Hasbro versions listed for preorder yet, so they might just be giving people a heads-up. There is a chance that some buyers might not know there's a difference or that there's a cheaper option.
     
  4. B-Fox

    B-Fox Mahoro de MAMBO!

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    That could be the case, since the only figures I got this email about were the ones we've *only* seen photos of from TakaraTomy and Hasbro hasn't said word one about.
     
  5. process

    process Hanlon's razor Veteran

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    I received a similar email for Takara's Sidearm Sideswipe, just as a friendly reminder that the Takara version does not have the same deco as the Hasbro version.

     
  6. Blitz.

    Blitz. Well-Known Member

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    I gotta say its an odd move to kill pre-orders based on them getting slightly different but cheaper stock in at some point. Maybe their distributor has had some sort of issue?

    honestly looking at that 2nd E-mail its almost like they want you to cancel it... odd
     
  7. Sol Fury

    Sol Fury The British Butcher Administrator News Staff

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    I think it's just plain good customer care actually, letting you know what the situation is and what the options are before you're committed to anything.
     
  8. payres

    payres Well-Known Member

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    They're not automatically cancelling them, they're letting you know there will be other versions available and that you may prefer to order these instead.
     
  9. Secretcode

    Secretcode Keeper of Encarta Veteran

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    Nothing to freak out about. They're just notifying you that there are alternatives that'll be around.

    EDIT: Goddammit Sol.
     
  10. grimlock1972

    grimlock1972 "No Mas" My Wallet

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    This! the excellent customer service is just one of many reasons BBTS gets much of my online business.
     
  11. Foster

    Foster Super Mod

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    I'll leave my preorders in place until I see exactly WHAT the differences are. But I appreciate the head's up.
     
  12. SydneyY

    SydneyY @syd_tfw Veteran TFW2005 Supporter

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  13. Waverider

    Waverider Supreme Dude TFW2005 Supporter

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    UN-22 is also part of the list.

    I'll also keep my pre-order and see what the difference will be when more pics start to surface.
     
  14. barrelks

    barrelks Captain Funtastic

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    Yea, I got a load of emails from them. It is nice that they let us know, but I think it is probably pretty worrisome to them if the international release isn't all that different and a load of people cancel their preorders. Im sure there are a lot of preorders for them and there is the potential that they will be sitting on a ton of stock in this case. I kept all mine, and will definately be keeping Grapple, Scourge, Wheeljack, and Wreck-gar no matter how slight the differences are (and we have seen some of Grapple's differences already).
     
  15. Foster

    Foster Super Mod

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    Besides the deco differences, there very well could be differences in availability. Wave two of HFTD and Generations have both been slim pickings around here. I'd rather give BBTS $32 for an import than give some eBay scalper the same price for a domestic toy that's been understocked.
     
  16. Bgrngod

    Bgrngod Autocon

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    Just letting their customers know to plan ahead, so they in turn can plan ahead as well.

    Good business.
     
  17. 03Mach1

    03Mach1 Reason Has No Voice

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    My guess? BBTS got word that the Takara versions were only going to be slightly different than Hasbro's. In some cases maybe exactly the same. Once the word hits the web, preorders for $30 deluxes would be canceled left and right leaving BBTS with lots of stock to clearance out.
     
  18. MidnightBliss

    MidnightBliss Well-Known Member

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    I went ahead and cancelled some of the preorders. I don't want the to be screwed with overstock. I'm happier to spend less for the Hasbro versions anyways. Maybe they know the preorders will go up soon?
     
  19. Thundershot

    Thundershot The guy with 28 Sweeps

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    The only United one I have on order is Rumble/Frenzy, because we're not sure what Hasbro is gonna do with them. I got a similar email.
     
  20. Dinobot Nuva

    Dinobot Nuva Johnny 3 Tears Veteran

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    Probably got something to do with the massive amount of cancellations and "wtf?" over the Galvatron/Cylonus/Rodimus pack after that Cyclonus/Rodimus pack was revealed.
     

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