Hello fellow Transfans, If you don't want to read the whole thread all you have to know is AUTOMATION TOYS rocks as a business in regards to sales and customer service. I started ordering from Automation Toys when another online company screwed me over, in regards to customer service, at a convention. I have odered a handful of items from them (AT) and everything has come quick, totally tracked and always at a fair to very good price. The incident that has inspired me to write has to do with Mario at AUTOMATION TOYS going beyond the call of customer service. I had recieved my Ark playset in the mail and one of the computer consoles was missing a piece. I e-mailed Automation Toys and thier first responce was, tell us the part and we will fix the problem. I was in disbelief because the error was a factory error and I was sort of expected them to tell me to contact iGear. But no, they not only sent me the missing piece they sent me the WHOLE computer console piece with said missing piece and a new sticker sheet to replace stickers I already used. ALL THIS AND THEY TOOK THE HIT ON SHIPPING. I think that Mario and his team (if there is a team there) at Automation Toys are fantastic people to buy from. In this day and age of online shopping, especially with Ebay, it is a buyer beware attitude one needs to go in with. Not with Automation Toys, this company stands behind what they sell and thier customers. Thank you Mario and Automation Toys for giving me faith in online shopping. Thanx Transbot90210 P.S. All the hate on the iGear Ark set for being flimsy....All you need is some crazy glue and the set becomes solid and cast iron strong.