Anyone here fix printers?

Discussion in 'General Discussion' started by Soundblaster1, Sep 11, 2007.

  1. Soundblaster1

    Soundblaster1 The Heisenberg of Toys

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    I have a HP 7110 that -may- have been fried during a recent storm. All I get when I give it power (not on, not off, just powered) is SELF TEST and the light next to NORMAL for copies flashes.

    I spent a good hour in an online chat with a guy from HP... All he did (after an hour of NO IT ISNT RESPONDING) was say I need to get a tech out here. I'm not really an idiot when it comes to technology, so if anyone at all can help, it is greatly appreciated.

    The last thing the guy from HP said before telling me I'm screwed was to print the self-test report. The only way to do that is to remove the ink, reinstall, and allign printheads. After that I should be able to get the self-test report.

    The only problem is, the ink can't be accessed (it doesn't know the door is open... Damn vegetable printer) so I can't do anything the guy from HP said.

    Thanks
    SB
     
  2. MegaMoonMan

    MegaMoonMan www.megamoonman.com TFW2005 Supporter

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    I fix printers for a living, laserjets mostly. Inkjets, not so much.

    Sadly, all I can tell you is to throw it out. Inkjets are crap, and break constantly.

    If the printer won't do anything, what makes you think you can get it to print a self-test report? If you could get it to do that, then it would be working. I don't understand about the power situation...the screen powers up even when the switch is off?

    In all actuality, I might be able to fix it, but I would have to see it. It's probably not something I can explain over the internet. If you really think fiddling with the ink will help, you could try taking it apart to get to them. Sometimes there's an access hatch to them for when it locks up like it's doing to you. You may even be able to pull them out by forcibly sliding them towards the normal access hole, but that MIGHT break it.
     
    Last edited: Sep 11, 2007
  3. wolfnfox

    wolfnfox Well-Known Member

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    In all honesty in cases like this it would probaly be cheaper to buy a new printer (unless this is a high end printer you are talking about).

    But really with the prices right now it's like buying to ink packs and getting the printer for free.
     
  4. Depthcharge

    Depthcharge Well-Known Member

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    Hey man,

    Printers are tricky business from one standpoint but if this is anything like the older HP models you shouldn't have any problem unplugging the thing, opening up the thing, and just pulling the carriage (the thing that holds the ink cartridges) out so you can remove them. I doubt highly that there's any mechanism that locks that thing in place so it should, if you can get a finger on it, slide out with relative ease and you won't be hurting anything on the printer. Just be mindful of the connective ribbons and such at the back of the carriage. If it seems like its going to require more physical force than say, transforming a stubborn transformer, then stop.

    If you can get the cartidges out of it, close the lid, plug the printer back in, let it sit for a minute so that it warms up and realizes that it doesn't have ink, then when you open up the lid the carriage SHOULD slide back out on its own for you like it normally would. That outta get you to the self-test phase where I'm told black magic and animal sacrifice are your best tools.

    On a side note, if the printer is powered and the carriage doesn't move on its own when you open up the lid, that would mean that either the motor or some other part of the mechanics is stuck on something (which you disproved already by manually moving the carriage) or the motor is toasty.
     
  5. Soundblaster1

    Soundblaster1 The Heisenberg of Toys

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    The carriage doesn't move at all...

    This is a $350 printer we're talking about (My mom was like OMG WE NEEDS TEH BESTEST!) that's about 5 years old...

    MMM, I know it's crap, we just paid $100 for print heads. Also not my idea.
    If the machine is plugged in to a power source AT ALL, then I get the self-test message. On/off means nothing. The self-test report was also not my idea. I'm just repeating what the guy from HP said.

    Depthcharge, I tried pulling it out, didn't work. I've seen frozen molasses move better. I'm going to assume it's just a vegetable now so it knows the door is open, but won't do anything.

    Hooray for either reparing this POS or getting a new one! (MMM, does anyone make a laserjet All In One?)
     
  6. MegaMoonMan

    MegaMoonMan www.megamoonman.com TFW2005 Supporter

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    That power situation doesn't sound good - sounds very confused and fried to me.

    There are All-In-One laserjet printers, but they may be costly. I really couldn't tell you exactly how much, as I only fix 'em, I don't buy 'em.

    I do know home laserjets are really coming down in cost these days, so that $350 that bought you that last inkjet might be enough to get you an all-in-one b/w laserjet - but color will cost you a ton.
     
    Last edited: Sep 11, 2007
  7. Chaos Muffin

    Chaos Muffin Misadventure Veteran

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    I used to print porn until I had to buy my first ink cartriges. Now I print FAQs.

    Moms poor old pc
     

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