Anyone ever order from Image Anime?

Discussion in 'The Toyark' started by Turbocharger, Jul 29, 2006.

  1. Turbocharger

    Turbocharger We should get more letter

    Joined:
    Jul 29, 2003
    Posts:
    1,949
    Trophy Points:
    161
    Likes:
    +0
    I decided to grab a Gundam kit from Image Anime, because they were the only ones who had it in stock. So I ordered it Thursday, and on the tracking page it's exactly the same as the day I ordered it. Doesn't say anything about being shipped or anything.

    So do you think there's something wrong with the tracking, or if it hasn't shipped yet? When does Image Anime usually ship things?
     
  2. Orodruin

    Orodruin @deathformer TFW2005 Supporter

    Joined:
    Aug 2, 2004
    Posts:
    11,393
    News Credits:
    4
    Trophy Points:
    286
    Likes:
    +5
    I ordered from them once a while back and got the package fine. Don't remember how they updated tracking or anything though. The tracking could just delivery confirmation so it may not show up till after you have it.
     
  3. Gort

    Gort Klaatu barada nikto TFW2005 Supporter

    Joined:
    Mar 31, 2003
    Posts:
    1,358
    Trophy Points:
    207
    Likes:
    +1
    Each time I've ordered from Image Anime, I received my package the next day (in stock items of course). They have been awesome for me.
     
  4. Seth Buzzard

    Seth Buzzard R.I.P. Buzzbeak Content Contributor

    Joined:
    Jul 1, 2002
    Posts:
    15,170
    News Credits:
    3
    Trophy Points:
    282
    Likes:
    +4
    I have ordered from them a few times and never had a problem but that was years ago.

    I did make my first order with them in years today for a Bandai VF-1A Production Type Valkyrie they have on sale for $35. I have been wanting a Valkyrie for a long time and even if this isn’t the coolest model it’s still affordable.
     
  5. ILoveDinobot

    ILoveDinobot Arise Rodimus Prime

    Joined:
    Jan 19, 2006
    Posts:
    15,014
    News Credits:
    7
    Trophy Points:
    287
    Location:
    Long Island
    Likes:
    +37
    Twitter:
    I went to the store in the city a few times. I also ordered something off there website and recieved it about 2 hours after I got an email saying it would be shipped lol. They do have a phone number you can call them if you think something went wrong with your package.

    You guys should see the store they have a display case of things not for sale too, that is pretty awesome!
     
  6. Turbocharger

    Turbocharger We should get more letter

    Joined:
    Jul 29, 2003
    Posts:
    1,949
    Trophy Points:
    161
    Likes:
    +0
    I never even got an email that said that the item has been shipped. I only got a confirmation email of the order.
     
  7. ILoveDinobot

    ILoveDinobot Arise Rodimus Prime

    Joined:
    Jan 19, 2006
    Posts:
    15,014
    News Credits:
    7
    Trophy Points:
    287
    Location:
    Long Island
    Likes:
    +37
    Twitter:
    Maybe they haven't shipped it yet? They have an email for order status, maybe you should give that a try.
    From there website:
    Phone: (212) 631-0966
    Fax: (212) 631-0955
    Emails:
    Order Status: order_status@imageanime.com
    General Inquiry: image@imageanime.com
    Open Monday through Friday 11 AM to 7 PM (Eastern Time)
    Saturday 12 PM to 6 PM (Eastern Time)
    Sunday we are closed.
     
  8. soundwaveCA

    soundwaveCA Veteran

    Joined:
    Jul 4, 2002
    Posts:
    13,862
    News Credits:
    2
    Trophy Points:
    266
    Likes:
    +2
    I've ordered from them a couple of times, shipping has always been very fast, usually less then a week. If your worried I would contact them, they are pretty good with emails.
     
  9. CdnShockwave

    CdnShockwave The Prince of Poses TFW2005 Supporter

    Joined:
    Jul 4, 2002
    Posts:
    10,548
    Trophy Points:
    266
    Likes:
    +0
    I remember you got a killer deal on your God Ginrai.
     
  10. Turbocharger

    Turbocharger We should get more letter

    Joined:
    Jul 29, 2003
    Posts:
    1,949
    Trophy Points:
    161
    Likes:
    +0
    I emailed them, hopefully they'll reply quick.
     
  11. Optimus Kharnal

    Optimus Kharnal Well-Known Member

    Joined:
    Oct 12, 2004
    Posts:
    954
    Trophy Points:
    136
    Likes:
    +0
    I ordered a bunch of stuff from them once. and got it really fast... was really happy ... I got my God Ginrai for like 30 bucks
     
  12. Night Flame

    Night Flame TFW2005 Supporter

    Joined:
    Jul 15, 2002
    Posts:
    4,884
    Trophy Points:
    232
    Likes:
    +5
    I've ordered Gundam kits and an Optimus bust from them before, never had any problems. In fact, outside of BBTS, who gets every shipment to me next business day, they are probably the fastest shipping I get from anywhere.
     
  13. Turbocharger

    Turbocharger We should get more letter

    Joined:
    Jul 29, 2003
    Posts:
    1,949
    Trophy Points:
    161
    Likes:
    +0
    Perhaps I should assume the best and think that the shipping just isn't being updated for some reason. If it were a credit card problem, I assume they would have said something already.
     
  14. TSFC

    TSFC Banned

    Joined:
    Aug 29, 2002
    Posts:
    1,181
    Trophy Points:
    161
    Likes:
    +0
    I ordered from them, and got excellent service. Well worth returning for more business.

    They pack professionally as well. It's like having a transplanted organ being moved.
     
  15. Ruination04

    Ruination04 8 Years Old Since 1984!

    Joined:
    May 15, 2003
    Posts:
    6,111
    News Credits:
    5
    Trophy Points:
    226
    Likes:
    +5
    Ebay:
    I have ordered several TF Collection figures from them. Never had a problem.
     
  16. Turbocharger

    Turbocharger We should get more letter

    Joined:
    Jul 29, 2003
    Posts:
    1,949
    Trophy Points:
    161
    Likes:
    +0
    Wait a minute....it said UPS/postal ground.....you can't track mail can you.....
     
  17. GetterDragun

    GetterDragun Well-Known Member

    Joined:
    Feb 28, 2004
    Posts:
    1,409
    News Credits:
    2
    Trophy Points:
    176
    Likes:
    +2
    You can track postal mail. I wouldn't worry, they are top notch, if you are worried call them. They are really nice. Plus they usually ship same day and people often get items the next day...and they actually take car of the boxes when they ship them.

    On a personal note, I know longer have to preorder from them, they always hold one for me and take the time to make sure I get a flawless box because I usually keep items MISB. Plus they remember my order months in advance without ever having to place a preorder...now that's customer service!
     
  18. Turbocharger

    Turbocharger We should get more letter

    Joined:
    Jul 29, 2003
    Posts:
    1,949
    Trophy Points:
    161
    Likes:
    +0
    Got the "shipped" e-mail. It doesn't make a lot of sense on the dates, but at least I know it's shipped. Should get here on friday according to UPS.
     

Share This Page