When I fax it sounds like I calling a cell phone number. It a prerecord reply hi it's chris sorry can not get to the phone, but you know what to do. I even had other people do it from other faxs and we still get the same problem . I call Fp and the fax number I have is 817-448-9843, which is the number on the forms. Just worring if I have total loss it or what.