Amazon.com Issue

Discussion in 'Transformers General Discussion' started by Torque, Jan 26, 2012.

  1. Torque

    Torque The WORDSMITH

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    Ok, on the 16th, my grandmother and I orered IDW Collection Volume 4 for a mere $36 for my birthday, as she didnt know what to get me. I though I was getting a great deal. Just checked my order online-apparently, according to their website, no such order was ever placed. No idea if they charged her or not (cant tell as of this moment) and she told me she recieved an email confirmation that said the 23rd for a delivery date, yet its the 26th, no package.

    What am I supposed to do? Did I just get screwed over? And does anyone have a contact number, as I can't find one on the internet, and its starting to bother me.

    Anyone else had issues with them before? ((sorry if wrong forum))
     
  2. Mr. Chaos

    Mr. Chaos Force Ghost

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    It's pretty easy to contact Amazon. You do it by e-mail or by phone and they can help you real fast. I once had an order get lost in the mail and they sent me a new one within a day.
     
  3. Torque

    Torque The WORDSMITH

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    i cant find the phone number though! probably cause im tired, long day-car broke down and irs raining, not really having any luck with anything lately.
     
  4. jazzgirl84

    jazzgirl84 Mini-bot

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    I e-mailed them about a book I never received. They gave me a refund as the book was no longer available.

    They are pretty easy to deal with. Just contact them, let them know the problem and I'm sure it will be fixed, one way or another.

    I've never had any problems with them.
     
  5. Mr. Chaos

    Mr. Chaos Force Ghost

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    I think you need to e-mail first, then select how you want them to contact you.
     
  6. jazzgirl84

    jazzgirl84 Mini-bot

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    I found the number, but it says for an automated system.:banghead:  Don't know if you'd want that. I think it would be easier to e-mail them, they respond within a day.
     
  7. Valkysas

    Valkysas Attack Buffalo

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    her e-mail confirmation will have the order number and everything you need on it, even if the website has forgotten the order.
     
  8. Torque

    Torque The WORDSMITH

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    they still have it in stock too, though now its 85, which pisses me off almost even more... will deal with it tomorrow...
     
  9. SouthtownKid

    SouthtownKid Headmaster

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    Did you buy it from amazon or from an amazon seller?
     
  10. Blackout32

    Blackout32 Subdivisions

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    THIS IS amazon's phone number that is open 24hrs a day.

    1-800-201-7575 - amazon phone number
     
  11. JazzHunter83

    JazzHunter83 Mrs FatalT

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    I don't have any advice, but wanted to say that I am sorry your day was so crappy and that I hope things look up for you soon xxxx
     
  12. Torque

    Torque The WORDSMITH

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    thanks =]

    I think it was another seller
     
  13. Torque

    Torque The WORDSMITH

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    other group apparently is out of stock, and now Amazon has from $85-$900. Though apparently, IDW itself had it in stock! got it there instead.

    Though now I'm really pissed at them-I picked 1 day shipping, which told me I'd get IDW Vol 2 tomorrow. Paid the extra price to get it here tomorrow, instead of getting it the 30th with free shipping. Just got the E-mail-despite paying extra to have it here tomorrow, its STILL getting here the 30th! But the website still says tomorrow! :banghead:  Just can't catch a break lately.



    EDIT:: Whoops, thats my school textbook from monday. None of this is Amazon's fault. Guess it wasnt their fault. Good to vent though, i guess
     
  14. TFW10

    TFW10 Well-Known Member

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    I'm sorry, your having a bad day and not getting your birthday gift on time.
     
  15. Torque

    Torque The WORDSMITH

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    Well i know im unlucky, thats why we ordered my b-day gifts 2 months in advance
     

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