Aarrrggg!!!!!

Discussion in 'Transformers Toy Discussion' started by djmagic, Oct 28, 2008.

  1. djmagic

    djmagic Well-Known Member

    Joined:
    Jul 24, 2008
    Posts:
    924
    Trophy Points:
    101
    Likes:
    +0
    Well I just got my recent shipment from BBTS. Got Alt Dead End, Swindle, Windcharger, BT Bluestreak and Classics Astrotrain. Astrotrain looks like someone sat on him. Also in the package the nose of the shuttle is open. On Swindle and Windcharger they have a side bent in, Swindle is worse. Dead End and Bluestreak came out ok. Now I always order 80-85 vintage sealed or standard retail. I'm kinda ticked about astrotrain. Windcharger I can deal with. Swindle not so much. The big box came kinda damaged. Is there anything I can do?
     
  2. Soundblaster1

    Soundblaster1 The Heisenberg of Toys

    Joined:
    Oct 4, 2004
    Posts:
    13,996
    News Credits:
    11
    Trophy Points:
    256
    Likes:
    +11
    Tell them. Odds are they'll fix it and/or reimburse you for part of it.
     
  3. BadJeff

    BadJeff Bite my shiny metal ass!

    Joined:
    Feb 10, 2006
    Posts:
    539
    Trophy Points:
    136
    Likes:
    +0
    :useless 
     
  4. Mastergeorge

    Mastergeorge I should burn my wallet.

    Joined:
    Mar 7, 2008
    Posts:
    808
    News Credits:
    10
    Trophy Points:
    101
    Likes:
    +10
    2nded
     
  5. djmagic

    djmagic Well-Known Member

    Joined:
    Jul 24, 2008
    Posts:
    924
    Trophy Points:
    101
    Likes:
    +0
    Well here they are
    First off astrotrain. I'm almost wondering if they sent me a substandard.
    [​IMG]
    Side view
    [​IMG]
    Swindle
    [​IMG]
    Windcharger
    [​IMG]
    And Bluestreak and Deadend
    [​IMG]
    I definatly want a new astrotrain. Now when I e-mail them do I use the support@ or service@? Also is it okay if I open Dead End? Sorry for all the questions, first time I've ever had a problem with them.
     
  6. Orion_Prime48

    Orion_Prime48 Super Sentai Purist

    Joined:
    Dec 18, 2007
    Posts:
    8,355
    News Credits:
    3
    Trophy Points:
    176
    Likes:
    +3
    id say definitely go for the new Astrotrain thats horrible but if your only keeping the others MISB id say go after refunds for those too but if you plan on opening them I wouldnt worry too much about it unless of course you display the box as well
     
  7. djmagic

    djmagic Well-Known Member

    Joined:
    Jul 24, 2008
    Posts:
    924
    Trophy Points:
    101
    Likes:
    +0
    Yeah the others I'm not worried about. The only MISB one is bluestreak.
     
  8. Draven

    Draven Banned

    Joined:
    Jun 27, 2002
    Posts:
    23,860
    News Credits:
    5
    Trophy Points:
    286
    Likes:
    +5
    Yikes. I keep ALL my packaging, so I'd be furious. I'd have already emailed them about it.
    On the plus side, BBTS have a really good rep for customer service.
     
  9. TCracker

    TCracker おもちゃは今とても暑いです

    Joined:
    Jan 28, 2007
    Posts:
    15,296
    News Credits:
    15
    Trophy Points:
    302
    Likes:
    +905
    Damn, that is just fecking lame. The boxes looked wasted. I'll be pissed because I am a box collector kinda guy.
     
  10. djmagic

    djmagic Well-Known Member

    Joined:
    Jul 24, 2008
    Posts:
    924
    Trophy Points:
    101
    Likes:
    +0
  11. Soundblaster1

    Soundblaster1 The Heisenberg of Toys

    Joined:
    Oct 4, 2004
    Posts:
    13,996
    News Credits:
    11
    Trophy Points:
    256
    Likes:
    +11
    I'd use service.

    I'd say keep them exactly as they were. That way you can provide more pics if needed.
     
  12. djmagic

    djmagic Well-Known Member

    Joined:
    Jul 24, 2008
    Posts:
    924
    Trophy Points:
    101
    Likes:
    +0
    Well I emailed them, hoping for a response tommorrow. So everybody agrees on leaving Dead End sealed until I get a response. He was already removed from his vintage bag.
     
  13. djmagic

    djmagic Well-Known Member

    Joined:
    Jul 24, 2008
    Posts:
    924
    Trophy Points:
    101
    Likes:
    +0
    How long does it take for a response from BBTS? Its been two business days since I e-mailed them. I'm thinking about e-mailing the support adress. Like I said I just want the Astrotrain replaced. I opened Dead End since he was untouched, but don't want to touch Swindle or Windcharger till the issue is over.
     
  14. Yaujta

    Yaujta Not a Bear TFW2005 Supporter

    Joined:
    Sep 17, 2008
    Posts:
    13,921
    News Credits:
    11
    Trophy Points:
    302
    Location:
    South Central PA
    Likes:
    +486
    For what that place charges, I'd expect each package to still have that fresh Asian factory smell.
     
  15. rodimusconvoy

    rodimusconvoy Well-Known Member

    Joined:
    Apr 18, 2003
    Posts:
    907
    Trophy Points:
    157
    Likes:
    +13
    I put a claim about an Universe Silver streak who came w/oa piece to hold a hood and they emailed me yesterday to tell me that they would be sending me another one at no cost. I emailed them them on oct 29. Now, my items is a new released one, I dont know how this works with vintage ones.
     
  16. djmagic

    djmagic Well-Known Member

    Joined:
    Jul 24, 2008
    Posts:
    924
    Trophy Points:
    101
    Likes:
    +0
    Rodimusconvoy, what e-mail adress did you use? With Astrotrain it is in stock as retail.
     
  17. djmagic

    djmagic Well-Known Member

    Joined:
    Jul 24, 2008
    Posts:
    924
    Trophy Points:
    101
    Likes:
    +0
    Well BBTS is gonna give me a new astrotrain free of charge. That is why they are going to be my #1 source.
     

Share This Page