I've been peeking in on them regularly for the past few months, and I've been wondering about a few things. 1 - Are they a hassle to deal with, buying/shipping-wise? 2 - How high-quality are the toys, specifically the Classics-style and the Animated-style? I'm looking at them for possible customizations (since a TFA Arcee from any other source would break the bank), and I'm just curious how the plastic will hold up under scrutiny. Any personal thoughts on their stuff (preferrably from customers or people who have direct interaction with their products) would be greatly welcomed and appreciated. Thanks!