Write again, use the Contact Formular. They should respond. I think the remaining Sum can only be paid once the Figure is ready to ship. But it should also be possible to send you a Invoice Paypal Link with the remaining Sum. That is one of the Reasons why i always pay Instantly after Pre Order, always. At Kapow, at Nippon Yasan, at Bambaland. Because there are so many things in Life these Days that could go horribly wrong from one to the other Day / Moment if you have an unpaid Figure on your List - Finances Change - Unexpected Bills - Holiday Travel (Like your Case, you can not Pay during that time) If you pay in Full, right away, you have 1 Problem less to worry about and you can sit back and wait for your Order. It is hard sometimes to pay a Full Sum, but if your Life is complicated (and mine is) it is the best Option. Because with Every order you pay Instant in Full Sum, you do not have to think about that anymore and it is done. The Money on that order is gone, nobody can take away that Money from you, or make Problems with the order.