2011 G2 Ramjet TFCC Exclusive QC issues?

Discussion in 'Transformers Toy Discussion' started by Massdestruction, Jun 20, 2011.

  1. Massdestruction

    Massdestruction Instrument of Destruction

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    Just got mine in the mail today.

    He is missing the turbine/landing gear from the left side of his chest.

    Emailed TFCC, waiting for response. Hopefully they kept a few spares to replace defective ones.

    Anyone else have issues?
     
  2. Insane Galvatron

    Insane Galvatron is not insane. Really!

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    I wouldn't know, mine hasn't shown up yet even though I ordered within the first our of them going up.

    I can feel your pain though. I just yesterday found out my SG Thundercracker has two left hands.
     
  3. joebot.

    joebot. ( ͡° ͜ʖ ͡°)

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    Dear god that sucks :(  Mine seems to be fine. I hope things get sorted out for you, he is a great figure
     
  4. PlanckEpoch

    PlanckEpoch Brony

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    Nothing wrong with mine. Just had to push the wings in a bit more and it's just fine.
     
  5. Lbsammills51

    Lbsammills51 Well-Known Member

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    That's unfortunate. My Ramjet and Cheetor are both fine.
     
  6. starscream-99

    starscream-99 Well-Known Member

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    Damn that sucks
     
  7. Silvershot

    Silvershot On The Double Dutch Bus TFW2005 Supporter

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    Nothing wrong with mine. Having said that, TFCC is VERY good at taking care of the customers. They do keep these on hand specifically to fix issues like yours. Be patient - they will get back to you, and will fix it. Also, sometimes emails get lost, so call the number on their website - it's in the club store section. They are always quite friendly and helpful on the phone.

    Bottom line - don't worry or stress about it.

    -Silvershot
     
  8. aeligature

    aeligature aka zynordar TFW2005 Supporter

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    The G2 Ramjet I received this week was defective as well (hard to describe, but his neck joint protrudes and is too long to transform properly). I'll have to shoot them an email too.
     
  9. exomega255

    exomega255 Emerald Green

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    mine had one part of his torso unpainted. Sent it back, they replaced it with a perfect one adn refunded me the shipping.
     
  10. cobra zartan

    cobra zartan Think's He's a Detective.

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    They don't seam to wan't to do anything about the extra $17 they charged me in shipping, using no packing material and a box that wasent tall enough for my figures to fit into.

    [​IMG]

    They ignored my question about packing material and the small box and tried to say I under paid for shipping.
     
  11. MWG

    MWG Well-Known Member

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    The G2 Ramjet I got from them (actually received it in mid-June) has two right hands. Unfortunately I only noticed that yesterday when I finally had time to play with it. I sent an inquiry to them via email, but may be in the market for a "junker" that has a good left arm/left hand I can "transplant" if they can't do something.

    +-MWG-+
     
  12. Foster

    Foster Super Mod

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    Mine were in great shape, no QC issues at all. :) 
     
  13. ScottyP

    ScottyP Got The Touch

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    They're pretty damn good about assembly issues in my experience, but you've gotta alert them quickly before they run out of spares. Only thing I know they won't do anything for would be minor paint flaws/scratches/etc.
     
  14. HollyW00d

    HollyW00d Collecting Freak

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    I'll have to check the ones I ordered.
     
  15. exomega255

    exomega255 Emerald Green

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    they took good care of me. Call them up.
     
  16. Subject Delta

    Subject Delta Active Member

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    Got mine yesterday and it has two right arm missle launchers
     

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