Maketoys Nemesis - black Hyper Novea/Battle Tanker remold

Discussion in 'Transformers 3rd Party Discussion' started by thielmj, May 30, 2013.

  1. Paik4Life

    Paik4Life Reviews

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    I frankly find the explanation really weak. Of course someone has to pay the shippers, but if they really believe themselves to be at fault they should pay for that shipping too. They don't ask you to pay for shipping for broken parts so why the box particularly when they admitted it was their bad choice of material and shipping?

    Couple that with the fact that they said it would be a maketoys store exclusive and then other retailers got it. Not to mention some of those retailers' customers got it before those of us who ordered direct from the MT store (not a couple days but weeks after) makes me pretty fed up with them.

    They never even answered my emails when my nemesis was weeks late from the first or second batch that went out by boat even though they ASKED us to email them.

    I have no plans to buy directly through them again.

    ~Paik
     
  2. Spence

    Spence Well-Known Member

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    Actually according to the email it is not the shipping you are paying for but a processing fee. Not sure if you care about semantics at all.

    Also from what I hear from Kuma and others, there is a shipping fee for parts from MT.

    Also you do know that your order wss not shipped by boat right? It was stuck somewhere is the US by USPS. Totally not the shippers fault and far beyond their control.

    As for the email, got no answer for you there. Heard they are pretry good at emails but no personal experience.

    Would be good to get facts right before condemning to death. I am just saying. ....

    would be really scared if you were on the jury of my trial.
     
  3. Paik4Life

    Paik4Life Reviews

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    Yeah by shippers I meant their service providers. It doesn't matter for my argument.

    I didn't know people like mums paid for replacements parts. That's even worse. In my experience, replacements parts have always been free for me from both vendors and manufacturers for defects/errors not the fault of the customer. Given that they are direct their costs for their inventory are far less than wholesale to retailers so they have more room to eat costs unless they are terrible at running their own shop and somehow are increasing their costs elsewhere.

    I don't know about your nemesis but mine was shipped by surface (Feb 20) and it arrived Mar 22nd in Kearny NJ shipping port (not an airport) for its first U.S. scan. That is surface mail not air. I don't know about others orders. USPS did a surprisingly good job and got it to me 2 days later.

    So those are MY facts. Other situations will obviously vary though but none of your arguments really help their case. Still love their products but the way they are handling their error is poor and substandard by my experience. More than enough to condemn them for me. That's a lot of mistakes/poor choices that other retailers don't do to their customers.

    ~Paik
     
  4. Mecheon

    Mecheon Grumpy Dinosaur Nerd

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    Welcome to the god damn hell everyone outside the US has when they order anything

    I get where you're coming from, but your shipping situation is my shipping situation any time I don't pay out the nose, regardless of seller.
     
  5. Paik4Life

    Paik4Life Reviews

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    : ( But you live near koalas, kangaroos, and wallabies, so that makes up for it right? Man...that was super racist of me...

    ~Paik
     
  6. Sigmus Prime

    Sigmus Prime Seein' Spots!

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    Any chance of a Laser Prime repaint/remold?
     
  7. fafireguy

    fafireguy Leader

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  8. Sigmus Prime

    Sigmus Prime Seein' Spots!

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    Okay, thanks, Faf.
     
  9. LazyAza

    LazyAza MMC color go brrrr

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    My Nemesis shipped in pristine condition barely a week after they sent it. Not a single scratch on the box, I was amazed how quickly it got to me.

    Likewise they sent my ripper just as fast and the tiny simple box was fully intact.

    Imo the US postal service seems entirely at fault for all the issues getting MT's stuff to people. Apparently the only way to guarantee shitty services like USPS doesn't fuck things up is using the most expensive shipping methods and shipping boxes laced with carbon fiber and re-enforced with steel plating.

    So I for one have had nothing but the best experience with using mt's store. Right now I'm saving up for Guardia and I'll happily order him from where ever. But he's their next standard release so I'm sure all the usual sellers will have him anyway.
     
  10. Revancon

    Revancon Well-Known Member

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    Just got a mint Nemesis for $150. This thing is looks great, the Spawn chains look evil as hell. This guy reminds me of the Lich King in Warcraft. Getting Quantron for my birthday in 2 months.
     
  11. daimchoc

    daimchoc Well-Known Member

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    Just an FYI. there were also some collectors in Asia who have had box issues. So, it's not necessarily USPS.
     
  12. Revancon

    Revancon Well-Known Member

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    does anyone know the eta for Defensor?
     
  13. acave720

    acave720 Well-Known Member

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    I received my new boxes for Nemesis. They look great no damage.
     
  14. formula93

    formula93 Well-Known Member

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    Got mine, too. The black isnt quite as rich as the original box, but at least its not all fucked up.
     
  15. MechaFanboy

    MechaFanboy Well-Known Member

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    The onus is on MT; It's naive to expect Postal Services to provide exceptional care for a delicate, poorly protected package.
     
  16. koonfasa

    koonfasa Well-Known Member

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    I just checked my emails. Did we kick up that much of a fuss over those boxes?
     
  17. David Hingtgen

    David Hingtgen Chromaticon

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    Apparently. I didn't even buy a Nemesis, but I seem to have gotten multiple apologies from MT just by being on their mailing list...
     
  18. Grindar

    Grindar Well-Known Member

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  19. NICKBOT

    NICKBOT Don’t be a jerk...

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    Just got one of these guys but I'm missing a piece, I know it's a long shot but does anyone have a spare? [​IMG]
     
  20. Johntimus Prime

    Johntimus Prime Where's my perfect Legends-scale Ultra Magnus?

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    Sorry to necro this, but would you recommend him, and is $150 a good price? There's one for that much on eBay, and I have a thing for Nemesis Primes.