Kind Sir. Can you tell me which figures Fanstoys will release or plans to release this year, apart from Spindrift 2.0? My sincerest thanks.
Hi Dalianjj, my dinobot soar right arm/shoulder joint was broken and the retailer cannot get the replacement parts for me. Can you assist me on this? Thanks.
Hello! Sorry to bother you, I’m just wondering if there are plans to do a rerun of FT-29 QUIETUS? I'm a huge fan!
Hello, my cat knocked over my Jabber and the mushroom peg on the leg snapped clean off. Will you be able to provide a replacement?
Hello, someone mentioned you were able to locate shoulder replacement parts for FT-04 Scoria a year ago. Do you know of anywhere to still find those parts? Thank you for your time.
Hi: Sorry to bother you but a friend of mine had an issue with Iceman, sent an e-mail and still hasn't got an answer. Since he doesn't have an account on this site he asked me to ask you directly about how does it usually take to get a response. Thank you and have a good day.
Hi, I am sorry to bother you. I have just received Rouge in the post but the metal backpack armature was broken in transit or in packaging (the box and foam were fine but the metal part was broken) I was wondering if I can get a spare one (it is the left hand side if you face her) I can see a screw that would release the whole backpack on that side for replacement. I really appreciate your help with this, thank you.
Hi there, sorry to bother you but I was just wondering if I could purchase a replacement part for the FT-05 Soar (I hope it's not too late)? While I was trying to replace the gold clips on its legs last night; I have accidentally cracked the right front thigh pieces. Would you still have these thigh pieces (for the right leg) available for purchase? Sorry for the inconvenience.
Hello. I have a FT Sheridan and one of the screws that attaches the arm assembly to the body is slightly stripped. I was wondering if you would be able to provide a replacement? I can provide a picture if needed. If it is easier to send a set of screws for the figure, I can do that as well. Thank you!
Hello daliamjj I ordered a FT soar FT-05 and when it showed up the left arm (if facing in front of him)was broken off and I tried putting it back on with no success. Would you be able to replicate the arm? Would you be able to send replacement part for it?
Hello, I was hoping to get 2 replacement parts that I need - a left hand for FT-07 Stomp and the sword for PF-01 Cesium. If you can help me out, please PM me whenever is convenient for you so that we can arrange payment and shipping. Much appreciated.