Horror Stories From the Retail Department

I got the name for this thread from another thread on another messageboard I go to.

Anyway, post your work related tales of horror here. Weather it be bad/stupid costumers or co-workers there all welcome.

The only thing kinda bad that happened to me in the last month was a guy got frustrated with the register takeing a while to prosess his credit card. He said "Is this going to take all night?" In a nasty tone. To which I replied "Well, Excuse me!"

That guy did not get the obligatory "Have a nice day" when he left.

Post away!

i worked in a call centre for Cingular Wireless...
Thats all i have to say about that!

for more enjoyment, go to customerssuck.com lol

Once had a guy wanting a refund on his money order. When I wouldn't give him one (store policy, just go to a bank, and cash the thing) he first threatened to stand in the way, and prevent me from doing business, then he threatened to call the cops. Took everything I had not to laugh in his face, and offer to dial.

I use to work at Kirklands, and this one time I had just finished straighting up a wall display when I notice a group of three women walking down the aisle. Being the good employee that I am, quickly jet up to the cash registers so I wouldn't have to 'greet' them. Not five minutes later the group walk up to the register wanting to return an item...I think it was a picture or something(this was like 7 years ago). The item caught my attention because it was one of the things I had just arranged and was the last one in the display. I return to the back of the store to check the display, and sure enough the space was empty. I knew the customers had stolen the item to return(they were the only ones in the store). I got the manager, but because I didn't see them actually steal the item we couldn't charge with anything. I still confronted them much to my managers displeasure and a huge ruckus erupted. Sadly, they got the money, but not before I got to called them no good mother fuckers.

Oh the stories I could tell with my job.

I used to work as a public safety assistant with the campus police at U of Alabama. great job for the most part except that i was shot at once.
but, as the evening escort driver i had 2 moments where it was awesome- in a bad way.
1. the frats and so-whor-ity chicks used us to get the the strip and back for free. picked up this smoking hot brunette one night and as i am taking her back to the dorm, the campus cops request me to pick up another ride. using 10 codes, the girl in the backseat didn't understand, so when we got behind Ten Hoor hall, there are 2 cop cars with lights on, and a drunk dude on his knees hurling pumpkin chunks. that bitch freaked and offered me tons of things to keep driving. she thought i was busting her. then she got pissed because i wouldn't let her ride up front with me after puke boy got in. he was funky smelling.

2. Went to a party just off campus on Reid Street apartments and spent about 4 hours drinking 151 and goldschlagger. well, i walked my way home and stopped at the police station (adams hall it was) and found out from the dispatcher babe that their escort driver called in sick. so i offered to drive.
a cop gave me the keys to a Crown Vic and i drove girls home all night. (i don't endorse drunk driving, but when you are drunk, you are stupid.)

one last thing. same job. the PSA's are security guards who patrol the parking lots and nearby streets, escorting students who ask, or giving golf cart rides along the way.
we had an awesome blonde girl who only 3 weeks into the job, got fired. she drove 15 minutes across town to campus and went inside to see our boss, who was a Sgt. she told him she couldn't work that night and he asked her why. "i am drunk." and after that, he got her to confess to DUI, and she got a stay at County Jail and a boot on her car.
oh, the memories.

Jonathan Swift

I had a 2nd job as a cashier at a gas station.

I almost punched a guy one day, and yell at people several other days.

It was probably the worst job I ever had.

let me take a wild guess, topic from Spawn.com ?

Heres a good one:

I get called up to the front end to look over a return. A man brought in a VCR and was asking for his money back and as the electronics associate I gotta look it over. It was all there and anything but he lacked a recite. It was indeed something WM sold and all but I told the man no to the return. He got frustrated at me until i pointed out our return policy was 90 days and the VCR he was trying to pawn off on us was over 3 years old (the box i havent seen in years and the thing had a production date on it from 2003... and it was 2007). My manager was up on another register and he was chuckling when the man asked to see a manager. While helping a older gal he turned around and said nope and the man left in disgust swearing all the way out the door. Apparently he tried it again in the morning just as i was leaving and my manager was there in customer service telling him no yet again.

Another time just after I started as the Overnight electronics position fulltime I loved to mess around with the stupid kids wanting the M-rated games. Legally I didn't have to tell them about the proof of age requirements we had and it was a hoot (Id take them up to the front end and let the cashiers know in advance. sometimes they had a parent/reliatice/hobo and the times they didnt we just laugh at their stuipidy). One time a parent came in to chew me out until I pointed to the game in question (I think it was GTA: Vice City). She was steamed that i didn't sell it to him (a 12 year old kid) and then wanted to buy it for him. We got to registers and right as she sumggly handed me the money for the game I asked for her ID. She went ballistic saying I was hounding her and i turned the display around to show her that i couldnt complete the purchase without Age verifcation. She handed me her drivers licence and it was out of date by almost a year.

Long story short she didnt get the game for her kid and my manager was laughing his ass off when i had to call him up to explain why i cant sell her a videogame since her ID wasnt valid. To this day she sees me and refuses to go by Electonics.